Terms & Conditions
Last updated: May 2026
1. About Us
This website is operated by CozyHome Home Improvements Ltd, a company registered in England and Wales (Company No. 16010546), VAT No. 488 3872 28, with registered office at Unit 2, Old Station Yard, Watlington Road, Cowley, Oxford, OX4 6FE.
2. Use of This Website
By accessing this site you agree to use it lawfully and not in any way that may damage, disable or impair the website, or interfere with any other party's use of it.
3. Quotations & Contracts
Information on this website does not constitute a contractual offer. All quotations are subject to a home survey and a written agreement signed by both parties. Prices may vary depending on site conditions, materials chosen and any bespoke requirements.
4. Workmanship & Guarantees
All installations are carried out by our own trained employees. We are FENSA approved and members of the GGF. Workmanship and product guarantee details will be provided in writing with your contract.
5. Finance
Finance is offered through Phoenix Financial Consultants Limited. CozyHome Home Improvements Limited is an Introducer Appointed Representative (Financial Services Register No. 1035950) of Phoenix Financial Consultants Limited, which is authorised and regulated by the Financial Conduct Authority (FRN: 539195). Phoenix is a credit broker, not a lender. All finance is subject to status and credit checks.
6. Intellectual Property
All content on this website (text, images, logos and branding) is owned by or licensed to CozyHome Home Improvements Ltd. You may not reproduce or distribute any content without our prior written consent.
7. Limitation of Liability
To the maximum extent permitted by law, we exclude all liability for any indirect or consequential loss arising from use of this website. Nothing in these terms limits our liability for death or personal injury caused by negligence, or any other liability that cannot be excluded under UK law.
8. Governing Law
These terms are governed by the laws of England and Wales and any disputes are subject to the exclusive jurisdiction of the English courts.
9. Contact
Questions about these terms? Email admin@cozyhomehomeimprovements.co.uk or call 0800 688 9666.